We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Below are a few suggestions should you come across injured or orphaned wildlife. First, you need to determine if the wild animal is indeed injured or abandoned without putting yourself in harm’s way. Try not to have too much contact with the animal or to disturb the surroundings. If you are unsure, it is best that you leave it be and call a wildlife specialist to notify them about the animal and its location. Certain animals like rabbits and deer often leave their young alone for long periods throughout the day. If it appears healthy and well, do not disturb the animal.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following policies are up-to-date as of Tuesday April 7, 2020:
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. Please call 204-269-8162 when you arrive for your appointment or ring the doorbell, and one of our staff members will meet you at the hospital entrance to admit your pet for their exam. Once the veterinarian has finished the exam, we will call to discuss our recommended treatment plan.
2. We are continuing to accept 2 routine appointments per day, per doctor, but priority will be given to urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. If you're unsure whether your pet needs medical attention, please call us to discuss your situation.
3. The hospital is still OPEN with the following hours: Monday 8:00 am - 7:00 pm Tuesday to Thursday 7:30 am - 7:00 pm Friday 8:00 am - 6:00 pm Saturday 8:00 am - 4:00 pm Sunday CLOSED
The boarding and grooming building is CLOSED until further notice.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice physical distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
- Your dedicated team at Centennial Animal Hospital
