Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Cats are known for grooming themselves, but a little help is never wasted. Regular brushing can help keep your cat’s skin and haircoat healthy and can be another way to strengthen the relationship between you and your cat. Brushing your cat helps to remove dirt and loose, dead hair and to prevent mats and tangles. How often you need to brush your cat depends on the length and thickness of his or her hair. Long-haired cats, like Persians, may need to be brushed daily. Short-haired cats may need brushing only weekly. Regular brushing also helps reduce the amount of hair your cat swallows during grooming, which should lead to fewer hairballs. Nail trimming on a regular basis will help reduce shredded furniture/clothing, scratches, nails being caught in the carpet, rugs or curtains and nails growing into your cat’s toe pads.
We do offer nail trims for our feline patients at the hospital, however, we are fortunate enough to have a groomer on staff. Arlene is very proficient with nail trims and grooming as well.
What is clinic booking and cancellation policy?
We do not have a cancellation policy. If for any reason, you are unable to keep a booked appointment, simply call the clinic and we will reschedule to a better suited time or cancel the appointment without penalty.
Below are a few suggestions should you come across injured or orphaned wildlife. First, you need to determine if the wild animal is indeed injured or abandoned without putting yourself in harm’s way. Try not to have too much contact with the animal or to disturb the surroundings. If you are unsure, it is best that you leave it be and call a wildlife specialist to notify them about the animal and its location. Certain animals like rabbits and deer often leave their young alone for long periods throughout the day. If it appears healthy and well, do not disturb the animal.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 11, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CONTINUE TO SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
Note: Priority will be given to urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations.
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Our "closed waiting room" policy will continue with 1 client being able to enter the hospital per appointment. Upon arrival, please call the hospital at 204-269-8162 to let us know that you have arrived. We will inform you if the veterinarian is ready for your appointment. If not, you will be asked to wait in your vehicle or outside until we are ready.
Once your appointment is done, please feel free to wait in the exam room or you may return back to your vehicle.
Please bring a mask/facewear to your appointment.
You will be asked to sanitize your hands with our automatic dispenser upon entering the hospital.
If you would prefer a contact free visit, please email us at firstname.lastname@example.org and we will email you an appointment questionnaire prior to your appointment. Upon arrival, please call the hospital at 204-269-8162 and one of our team members will come to get your pet. The veterinarian will call you after the examination.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
**If you have ANY of the following : fever, cough, runny nose, sore throat or shortness of breath, please do NOT come to your appointment **
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday - Thursday: 7:30 am - 8:00 pm Friday: 7:30 am - 6:00 pm Saturday: 8:00 am - 5:00 pm Sunday: CLOSED
5. PET BOARDING & GROOMING
Pet boarding is open as of June 15. Please call us at 204-261-5928 or email us at email@example.com to make your reservations.
Daycare has reopened Monday - Friday 7:00 am - 6:00 pm. Book your play date today!
Closed waiting room still in place for all services. Please call 204-261-5928 upon arrival and one of our team members will be out to get your pet.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Centennial Animal Hospital