We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Cats are known for grooming themselves, but a little help is never wasted. Regular brushing can help keep your cat’s skin and haircoat healthy and can be another way to strengthen the relationship between you and your cat. Brushing your cat helps to remove dirt and loose, dead hair and to prevent mats and tangles. How often you need to brush your cat depends on the length and thickness of his or her hair. Long-haired cats, like Persians, may need to be brushed daily. Short-haired cats may need brushing only weekly. Regular brushing also helps reduce the amount of hair your cat swallows during grooming, which should lead to fewer hairballs. Nail trimming on a regular basis will help reduce shredded furniture/clothing, scratches, nails being caught in the carpet, rugs or curtains and nails growing into your cat’s toe pads.
We do offer nail trims for our feline patients at the hospital, however, we are fortunate enough to have a groomer on staff. Arlene is very proficient with nail trims and grooming as well.
What is clinic booking and cancellation policy?
We do not have a cancellation policy. If for any reason, you are unable to keep a booked appointment, simply call the clinic and we will reschedule to a better suited time or cancel the appointment without penalty.
Below are a few suggestions should you come across injured or orphaned wildlife. First, you need to determine if the wild animal is indeed injured or abandoned without putting yourself in harm’s way. Try not to have too much contact with the animal or to disturb the surroundings. If you are unsure, it is best that you leave it be and call a wildlife specialist to notify them about the animal and its location. Certain animals like rabbits and deer often leave their young alone for long periods throughout the day. If it appears healthy and well, do not disturb the animal.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 11, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CONTINUE TO SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
Note: Priority will be given to urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations.
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 204-269-8162. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you at the hospital entrance to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you at the entrance and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 7:00 pm - Tuesday to Thursday: 7:30 am - 7:00 pm - Friday: 8:00 am - 6:00 pm - Saturday: 8:00 am - 4:00 pm - Sunday: CLOSED
5. PET BOARDING & GROOMING
We are happy to announce that our pet grooming services have resumed as of May 4, 2020. We’re open for grooming appointments Monday to Friday from 8 am – 5 pm. There may be a wait list, so contact us to reserve your spot!
Our pet boarding services have reopened on May 11, 2020 at a limited capacity. Please call us at 204-261-5928 or email us at email@example.com to learn more.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Centennial Animal Hospital