We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Your pet can benefit greatly from regular wellness examinations or checkups.
Whether your pet is a youngster, a “senior citizen,” or any age in between, wellness examinations provide an excellent opportunity for us to conduct a thorough physical examination and develop a health profile for your pet. This information will help us identify medical problems and any other issues that can affect your pet’s health and quality of life.
A wellness examination includes an evaluation of all of your pet’s major organ systems. We’ll use the wellness visit to ask you questions about your pet’s behaviour, appetite, exercise habits, and regular activities at home. This is also an excellent time for us to discuss any routine diagnostic testing that may benefit your pet or to recommend any vaccinations that may be due. If your pet seems healthy, a wellness examination is a good opportunity to note any changes, such as weight gain or loss or other subtle changes that may not be evident at home. Sometimes, information obtained during a wellness examination can help detect early signs of illness and address health issues before they progress.
A wellness examination is also your chance to have us address your questions or concerns about your pet. We welcome your questions. No question is too small or too silly, and it is our pleasure to address your concerns. We strive to help you understand your pet’s health considerations, and we encourage you to be involved in decisions regarding your pet’s health care.
Finally, wellness examinations help us establish a relationship with you and your pet. Through your pet’s physical examinations, other wellness procedures, and our consultations with you, we get to know your pet and learn about his or her lifestyle, personality, health risks, home environment, and other important information. We encourage you to use wellness examinations to take an active role in your pet’s health care.
Below are a few suggestions should you come across injured or orphaned wildlife. First, you need to determine if the wild animal is indeed injured or abandoned without putting yourself in harm’s way. Try not to have too much contact with the animal or to disturb the surroundings. If you are unsure, it is best that you leave it be and call a wildlife specialist to notify them about the animal and its location. Certain animals like rabbits and deer often leave their young alone for long periods throughout the day. If it appears healthy and well, do not disturb the animal.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following policies are up-to-date as of Tuesday April 7, 2020:
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. Please call 204-269-8162 when you arrive for your appointment or ring the doorbell, and one of our staff members will meet you at the hospital entrance to admit your pet for their exam. Once the veterinarian has finished the exam, we will call to discuss our recommended treatment plan.
2. We are continuing to accept 2 routine appointments per day, per doctor, but priority will be given to urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. If you're unsure whether your pet needs medical attention, please call us to discuss your situation.
3. The hospital is still OPEN with the following hours: Monday 8:00 am - 7:00 pm Tuesday to Thursday 7:30 am - 7:00 pm Friday 8:00 am - 6:00 pm Saturday 8:00 am - 4:00 pm Sunday CLOSED
The boarding and grooming building is CLOSED until further notice.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice physical distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
- Your dedicated team at Centennial Animal Hospital